Warning! Social Security Scam on Benefit Recipients

If someone calls claiming to be a Social Security employee wanting personally identifiable information, and maybe promising an increase in your benefits, watch out! The Office of the Inspector General has issued a warning about these scammers.

“The reports indicate that the impersonator calls from a telephone number with a 323 area code. The caller claims to be an SSA employee, and in some instances, tells the victim that they are due a 1.7 percent cost-of-living adjustment (COLA) increase of their Social Security benefits. The impersonator goes on to ask the victim to verify all of their personal information including their name, date of birth, Social Security number (SSN), parents’ names, etc. to receive the increase. If the impersonator is successful in acquiring this information, they use it to contact SSA and request changes to the victim’s direct deposit, address, and telephone information.

SSA employees occasionally contact citizens by telephone for customer-service purposes, but they will not request sensitive personal information from a citizen over the phone. If a person receives a similar suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.”

Go here to see the full alert from the OIG: https://oig.ssa.gov/newsroom/news-releases/july19-advisory